Descrição da Função

International Sales Operations Senior Export (English Spanish)
Location: Lisbon, Portugal | Full-Time | Permanent | Hybrid

Are you a bilingual professional with a passion for international logistics and team leadership? Join a global team in Lisbon where your expertise will drive operational excellence and support commercial success across international markets.

Were looking for an International Sales Operations Senior Associate fluent in English and Spanish to lead export order management and logistics coordination. If youre organized, proactive, and thrive in a fast-paced, multicultural environment, this role offers the perfect opportunity to grow your career while making a global impact.

Your Role
Manage and respond to order-related inquiries from customers and sales teams
Coordinate shipments with distribution centers and freight forwarders
Resolve complex delivery issues and monitor shipment status
Support inventory allocation and backorder prioritization
Generate reports on open orders and revenue
Process custom, warranty, return, and correction orders
Maintain shipment logs and escalate carrier issues when needed
Lead daily operations, onboarding, and system housekeeping
Manage team absences and holiday planning to ensure business continuity
Identify training needs and drive process improvements
Provide technical guidance and support to the local Export Sales Ops team

What You Bring
4 years of experience in customer service, logistics, or sales operations
Fluency in English and Spanish (C2/native level)
Availability for flexible shifts to support Lisbon and US time zones (e.g., 1019h / 1220h)
Strong communication and interpersonal skills
Experience with ERP systems (Oracle, Salesforce, Agile) is a plus
Proficiency in Microsoft Office tools (Outlook, Excel, SharePoint, Teams)
Legal eligibility to work in the EU and willingness to travel if needed
A proactive, detail-oriented, and solution-focused mindset
Ability to lead, influence, and collaborate across teams and levels

What we offer
Be part of a global team making a real impact in healthcare and logistics
Enjoy a competitive salary and benefits package
Benefit from a flexible hybrid work model
Thrive in a culture that values innovation, collaboration, and fun

Ready to lead with purpose and drive international success? Apply now and help shape the future of global sales operationsone shipment at a time.

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